Privacy
The data we don’t collect can’t hurt you.
This page explains the limited information used to arrange a private preview, respond to a note, and operate this website. We do not use advertising trackers.
Working draft · to be finalized with counsel before launch · October 8, 2026
Booking details
- When
- If you choose a time
- Why
- To verify your email, reserve the appointment, create the meeting, and send its details
- Where
- Processed by Vercel, Google Calendar and Resend; includes your name, email, selected time, and optional note
Private-preview inquiry
- When
- If you begin in writing
- Why
- So a person can understand your business and reply to your request
- Where
- Sent through Resend to Spindle; includes your name, work email, business, optional role, and message
Standard hosting and aggregate traffic data
- When
- When you visit the site
- Why
- Serving pages, understanding basic site use, and diagnosing errors
- Where
- Processed by our host (Vercel); we do not add advertising profiles or session recordings
Your mobile number and the texts or calls you send us
- When
- Only if you text or call a Spindle number
- Why
- To reply to you and keep that one conversation going
- Where
- Stored by Spindle; delivered through our carrier (Telnyx); never shared with third parties for their marketing
Your theme choice (light/dark)
- When
- If you use the toggle
- Why
- So the site remembers your preference
- Where
- Saved in your own browser (localStorage) — it never leaves your device
What we deliberately don’t do.
- No advertising pixels, cross-site advertising profiles, fingerprinting, or session recording
- No tracking cookies — the site sets none
- No payment details — there is nothing to buy yet, and at launch cards will go straight to Stripe, never to our servers
- No selling or renting of anyone’s data, ever
If you text us, here is exactly what happens.
When you text or call a Spindle number, we keep your phone number and the content of that conversation so we can reply and remember what was said. That is the only use.
We will not share your mobile phone number or your SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The only party that touches a message is our messaging carrier, and only to deliver it.
Message frequency varies with the conversation. Message and data rates may apply. Reply STOP at any time to opt out and HELP for help; both work on every Spindle number. Opting in is never a condition of buying anything.
If you opt in on spindle.chat/text, we keep a record of that opt-in: your number, the time, the exact consent text you ticked, and the network address and browser it came from. That record exists to prove you asked us to text you, and it goes when your number does.
Off the list, on request.
Want a private-preview inquiry or booking record removed? Send a note to contact@spindle.chat from the email address you used. Calendar records may also need to be retained when reasonably necessary to document or manage the appointment.
Service providers involved in these requests: Vercel (hosting and server functions), Google Calendar and Meet (availability and the meeting), and Resend (confirmation, appointment, and inquiry email). Each receives the information needed for its part of the service.
This policy covers the marketing site. The Spindle product will ship with its own privacy policy — reviewed with counsel — before it handles customer conversations at scale.